Privacy Policy
Last updated:
New Path Counseling ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information We Collect
When you use our contact form, we collect the information you provide, such as your name, phone number, email address, and the details of your message. We do not knowingly collect protected health information (PHI) through the website contact form — please avoid including sensitive clinical details in your message.
How We Use Information
- To respond to your inquiry and schedule a consultation
- To verify insurance or payment information you provide
- To improve our website and services
How We Protect Information
We take reasonable steps to protect information submitted through this site. Information shared during actual therapy sessions is protected under HIPAA and is governed by our separate Notice of Privacy Practices, provided directly to clients.
Third-Party Services
Our website may use third-party services (such as Google Maps for directions or a form-processing provider) that have their own privacy policies governing the information they process.
Cookies & Analytics
We may use standard analytics tools to understand how visitors use our website in aggregate. This data does not identify you personally.
Your Choices
You may contact us at any time at amberlopezlpc@gmail.com to ask what information we have collected or to request its deletion.
Emergency Situations
As an outpatient mental health practice, we're unable to handle emergency situations. If you are in crisis, please call or text 988, call 911, or go to your nearest emergency department.
Contact Us
New Path Counseling
825 E Highway 199 Suite 102
Springtown, TX 76082
(682) 587-7353 · amberlopezlpc@gmail.com